Help Center
Drop Times
When and where Palace items release by region, with countdown to the next drop.
ExploreStore Locations
Find Palace retail stores worldwide with addresses, hours, and directions.
ExploreFrequently Asked Questions
General
CMTY.ONE is a fan community for Supreme, Palace and Golf Wang. We have websites and an iPhone app. We show droplists, restocks, news, community votes and more.
We started in 2015 as SupremeCommunity. We are not affiliated with Palace Skateboards.
Ideas or feedback? Send an email to [email protected], or use Menu > Settings > Send feedback in the app.
Palace Skateboards is a skate and streetwear brand from London. Lev Tanju started it in 2009. Palace is known for its skate team, its humour and its triangle logo, called the Tri-Ferg.
Palace drops new items on Friday during the season, online and in its shops.
Palace drops new items most Fridays during the season, and Japan drops on Saturday. Most items sell out fast and do not come back. Some basics come back.
After that, your best chance is a restock. See palacecmty.com/restocks/, or turn on restock alerts in the app.
No. We do not do legit checks. Ask in a large community, for example on Reddit, to get many opinions. Buy from trusted sellers, and use a payment method that protects buyers.
We sell banner space on our websites, and Instagram story posts and mentions. The app has no ads.
Send an email to [email protected] with this information:
- The platform and type (website banner, story post, mention)
- What your company or service does, with links
- How long the promotion runs
- Your budget (EUR, USD or GBP)
Sometimes we share fit pics on Instagram. We pick most pics ourselves. You can send your pic in a DM to @palacecmty, and we might share it.
Using the app
CMTY.ONE is a free app for Supreme, Palace and Golf Wang fans. It shows droplists, items, restocks, news and community votes for all three brands.
The app is on the App Store for iPhone. Get the link here: palacecmty.com/get-the-app/
Open Menu > Settings > Region. Your region sets the shop, the prices, the drop countdown and the region of your alerts. Pick the region of the shop you buy from.
Open Menu > Notifications. Turn on drops, restocks and news. If you see no notifications at all, also allow them in the iPhone Settings app.
Drop reminder: the app sends one reminder 15 minutes before the drop starts in your region. This reminder is free.
Yes. On your computer, open palacecmty.com/link/. In the app, open Menu > Settings > Link a desktop browser and scan the code. After that, favorites sync both ways. You can unlink a browser at any time in the same place.
Only scan a code that you opened yourself. Never scan a code that someone sent you.
Virtual try-on shows an item on a photo of you. Open an item and tap Try on. Take a photo or pick one from your library. Stand straight and show your full upper body. For pants and shorts, use a full-body photo.
Try-on is part of Plus and Pro. The app shows how many try-ons you have left. You can buy more try-ons in the app. If the service is busy, your try-on is not counted.
Not every item can be tried on. The button only shows on items that work.
Your photo stays on your phone. We use it only to make the image you asked for. We never use it for ads. We do not keep your photo on our servers.
We keep the finished try-on image so that you can open it again. You can delete it at any time in Menu > My Try-Ons.
The coplist is your plan for the season. Add items, rank them and set a budget. On drop day you can see what is dropping from your list. You can also paste an order email to mark items as copped.
Outfits lets you put items together into fits.
Coplist and outfits are part of Plus and Pro.
Drops
Palace drops online on Friday during the season.
- UK and Europe: Friday at 11:00 London time. That is 12:00 in Central Europe.
- US: Friday at 11:00 New York time. That is 8:00 in Los Angeles.
- Japan and Korea: Saturday at 11:00 Tokyo and Seoul time.
Some weeks have no drop. The app shows the countdown for the region you set in Menu > Settings > Region.
Droplists are not ready at the start of the season. We add the items for each drop as soon as we have them, in the app, on palacecmty.com and on Instagram.
Open the Drops tab in the app, or Droplists on the website. We add the droplist as soon as we have it. Turn on drop notifications to know when it is up.
Open the Drops tab. You see the next droplist with all items, prices and the countdown for your region. We add the droplist as soon as we have it. Before that, the app shows that the full list is coming.
Tap an item to see photos, sizes, votes and more. Tap the heart to save it to your favorites. Tap the bell to get an alert when it restocks.
Every item on a droplist has a vote. Vote to show if you like the item. The result shows what the community thinks before the drop. Voting is free.
The Cop Console helps you be fast on drop day. It is part of Pro.
Before the drop, pick your items and your size. When the drop starts, the console checks the shop for you. When your item is live, it puts your size in the shop cart and opens the cart.
You check out yourself. You enter your details and pay in the shop, like normal. The app never buys anything for you and never sees your payment details.
Keep the app open during the drop for the best result. Being fast does not guarantee an item. Stock is limited.
On busy drops, palaceskateboards.com can show a check before the cart or before you pay. The shop uses it to stop automated traffic. This is normal.
Complete the check yourself in the shop. The app cannot do it for you. Then continue to check out.
Restocks
A restock is when palaceskateboards.com has an item in stock again after it sold out. Restocks often sell out in seconds, so be fast.
Restocks are random. Many happen in the hours after a drop. We list every restock that we see, with the time and the sizes: palacecmty.com/restocks/
The app can send you a notification for restocks.
Yes, in the CMTY.ONE app. Open Menu > Notifications and turn on restocks. You get restock notifications for your region for free.
To get an alert for one item, open the item and tap the bell. The website does not send notifications.
Shops usually restock only a small number of items, and many people try to buy them. So restocks often sell out in seconds.
Yes. Open an item and tap the bell. This is an item watch. When the item restocks, you get a notification.
- Free: 3 item watches, for any size and colour.
- Plus: 10 item watches, with filters for size.
- Pro: 30 item watches, with filters for size and colour, and keyword alerts (for example "tri-ferg").
See and change your watches in Menu > Watching.
Quick-cart is part of Plus and Pro. Tap Cart on a restock and the app puts that exact size in the shop cart. Then you check out yourself in the shop.
Plans and purchases
Free gives you every drop, droplist and item, live restocks, drop, restock and news notifications, favorites with backup, and 3 item watches (any size and colour).
Plus adds:
- Coplist: rank the season and set a budget
- Outfits
- Virtual try-on
- Quick-cart on restocks
- 10 item watches, with size filters
Pro has everything in Plus, and adds:
- Cop Console
- Resale prices for every size on the item page
- Inventory value: your collection at today's resale price
- Restock filters for size, colour and product type
- Keyword alerts
- 30 item watches
The app has no ads on any plan. See all plans and the price for your country in Menu > Plans & features.
Open Menu > Plans & features and pick a plan. You pay through your Apple ID. Some plans start with a free trial. The app shows the trial and the price before you pay.
Open Menu > Settings and tap Restore purchases. Use the same Apple ID that you used to pay. If you just paid, wait a moment and try again.
Apple bills your subscription, not us. Cancel it in the iPhone Settings app: tap your name, then Subscriptions. You keep your plan until the end of the period you paid for.
Deleting the app or your account does not cancel the subscription.
Account and recovery
No. The app makes an account for you on the first start. There is no email and no password. Your favorites, coplist, outfits, watches and subscription are linked to this account.
If you delete the app and install it again on the same iPhone, your data comes back.
Save a recovery code before you change phones. Open Menu > Settings > Recovery code and tap Make a code. Write the code down or save it in your password manager. The app shows it only once.
On the new phone, open the same screen and tap Restore with a code. Your collection, outfits and subscription come back.
If you make a new code, the old code stops working.
Open Menu > Settings > Delete my account. This deletes your favorites, lookbook, coplist, outfits, alerts and try-on images, on your phone and on our servers. You cannot undo this.
Deleting your account does not cancel a subscription. Cancel it in the App Store first if you want billing to stop.
In the app, open Menu > Settings > Send feedback for bugs and ideas. You can also send an email to [email protected].
Online Shops
Palace sells online at palaceskateboards.com. There are shops for the UK, Europe, the US and Japan. Use the shop for your region.
Palace also sells in its own shops and at Dover Street Market. See Store Locations for the full list.
Terms and privacy
Terms of Service: palacecmty.com/legal/terms/
Privacy Policy: palacecmty.com/legal/privacy/
In the app, open Menu > Settings > Legal.
The app does not ask for your name, email or address. We keep what you save in the app, for example favorites, coplist, outfits and alerts, so that you can get it back. Try-on photos stay on your phone. We keep only the finished try-on image.
We never see your payment details. Apple handles payments, and you check out in the official shop yourself.
You can delete everything at any time in Menu > Settings > Delete my account.